Need Assistance? Submit a Support Ticket
Have a question or concern about your order? Please complete the form below for missing items, product or labeling issues, replacements, or general assistance. Submitting a support ticket allows us to properly track and resolve your request. Please remember our processing time is approximately 7–10 business days (about two weeks), with shipping Tuesday–Friday. Thank you for your patience and support!
Team Meaux Co.
A note about our processing and shipping times.
At Meaux Co, every product is made by hand, in-house, and in small batches by our small family team. This intentional, slower process allows us to deliver the quality and integrity you expect — but it also means our processing times are a bit longer.
Please allow 7–10 business days for your order to be crafted, packed, and shipped.
Customer service responses may also take longer than larger companies. To help us assist you efficiently:
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Always fill out a Support Ticket on our Customer Support Page
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Use chat or email if you have questions — we’ll reply as soon as we can with care
We deeply appreciate your business. Every product we create is designed to support your success — and we believe taking the time to do it right is part of that promise. We also believe that being transparent in our slower processing speeds allows us to attract aligned businesses and provide exclusivity.